Terms of Use
Welcome to AskMartin (“the Site”), operated by Laboratoire Couleur Universel Inc. (“we,” “us”), a company registered in Québec, Canada. “Martin” refers to the individual who reviews and answers questions on the Site. By recording a voice note, submitting a question, or otherwise using the Site, you agree to these Terms of Use. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old to use the Site and submit a recording. By submitting, you confirm that you are 18 or older. If we discover, or you tell us, that a submission was made by someone under 18, we will delete it and will not publish it.
2. Entertainment and information only - not professional advice
All content on the Site, and any response you receive, is provided for entertainment and general informational purposes only. It is not, and should not be treated as, legal, financial, tax, investment, accounting, medical, or professional business advice.
No response creates a professional, advisory, fiduciary, or client relationship of any kind. You should independently verify any information and consult your own qualified professionals licensed in your jurisdiction before acting. You are solely responsible for any decisions you make.
3. Your question stays yours - here’s what you let us do with it
You keep all rights you have in your recording and your question. But AskMartin exists to turn great questions into public content, so when you tick the publication box, you give us the permission that makes that possible:
A worldwide, royalty-free, sublicensable license to store, reproduce, transcribe, edit, adapt, reword, read aloud, distribute, publicly perform, and display your recording, question, transcript, first name, and voice, in whole or in part, in any media, for the purpose of creating, publishing, promoting, and advertising AskMartin content, and promoting the Site and Martin, on any platform or media - including channels and profiles operated by us or by Martin - (for example YouTube, Instagram, TikTok, LinkedIn, or podcasts). “Royalty-free” means you won’t be paid for these uses; “sublicensable” means the platforms we publish on, and people who help us make content, get the technical rights they need too.
Changed your mind? You may withdraw this permission at any time by emailing . After withdrawal, we will not create new content from your submission and will make reasonable efforts to remove or de-identify content under our control (for example, deleting posts, trimming or editing videos, or removing identifying details, on our own channels and accounts). However, you understand that content already published may have been viewed, shared, copied, or downloaded by others, and we cannot retrieve those copies. The license continues to apply to copies we cannot practically retrieve, and to content already incorporated into published works until we are reasonably able to remove it.
You confirm that the submission is your own, that it does not infringe anyone else’s rights, and that it does not contain unlawful, defamatory, or confidential third-party information.
4. Don’t submit confidential or sensitive information
Do not submit confidential, proprietary, or sensitive personal information, or anything you would not want made public. Submissions may be published. Before publishing, we review submissions and may edit out details that appear sensitive, but you remain responsible for what you choose to include.
5. No guarantee of response
We make no promise to respond to, use, or publish any submission. Responses, if any, are at our sole discretion and may take any form (written, voice, or video) or none at all.
6. Intellectual property
All content we create - including answers, edits, scripts, and published videos and posts - is owned by us. Nothing in these Terms transfers ownership of that content to you, and nothing transfers ownership of your original recording to us: you keep your rights in it, subject to the license in section 3.
7. Acceptable use
You agree not to submit spam, gibberish, harassing, hateful, infringing, or unlawful content, and not to misuse or attempt to disrupt the Site.
8. Disclaimer of warranties
In plain terms: the Site comes with no guarantees. The Site and all content are provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and accuracy. We do not warrant that the Site will be uninterrupted or error-free.
9. Limitation of liability
In plain terms: you use the Site and any answers at your own risk, and our responsibility for losses is limited. To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss arising from your use of the Site or reliance on any content or response. Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
Your consumer rights. Nothing in these Terms excludes or limits any right you have under mandatory consumer protection law that cannot be excluded or limited by agreement, including under the Québec Consumer Protection Act and, where applicable, the consumer laws of your place of residence.
10. Indemnity
In plain terms: if you knowingly submit something unlawful or that isn’t yours, the consequences are yours, not ours. If your submission knowingly includes content that infringes someone else’s rights or is unlawful or defamatory, you agree to compensate us for losses we suffer as a direct result. This section does not apply to any liability that mandatory consumer law does not allow to be shifted to you.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains what we collect and how we use it.
12. Changes
We may update these Terms from time to time. Material changes will be indicated by the “last updated” date and version number above. Continued use of the Site after changes means you accept the revised Terms; changes do not apply retroactively to submissions already made without your consent.
13. Governing law
These Terms are governed by the laws of the Province of Québec, Canada, without regard to conflict-of-law rules, and any disputes will be handled in the courts of Montréal, Québec, Canada. If you are a consumer, this section does not deprive you of the protection of mandatory rules, or the jurisdiction of the courts, of your place of residence where the law grants you those protections.